This course is designed to teach you the fundamentals of emotional intelligence --neuroscience, where emotions come from and how they work, research by noted names in the field such as Goleman, Mayer, Salovey, Seligman and Siebert, the different competencies and what they look like in real life, and how ti develop your EQ competencies in different areas.

Combined with coaching, you will be able to improve your emotional intelligence.

  MOST DESIRED TRAITS ARE EQ-RELATED
 A recent survey of American employees reveals the following about entry-level hires:  Of seven desired traits, six involve social competencies--only one is academic in nature.  Oral communication, interpersonal skills and teamwork abilities are the most highly sought-after skills.  EQ Trait:  Interpersonal Skills

  WE WANT ETHICS
An Ethics Resource Center study found that 90% of employees value leaders with integrity as highly as they value income.  EQ trait:  Authenticity, Values, Ethics

  ANGER COSTS  A recent Institute research study published in the Journal of Advancement of Medicine shows that even a 5 minute episode of recalling an angry experience can suppress the immune system for as much as 6 hours.  The converse is also true.  Attitudes like appreciation, care, gratitude, and compassion significantly boost immune system strength.  The more our system is balanced, the more intuitive insight we're capable of.--intuition that can anticipate problems before they turn ugly."  ["Neutralizing Workplace Stress," by Bruce Cryer]  EQ Trait:  Anger Management, Constructive Discontent

  OPTIMISM RULES
How people respond to setbacks - optimistically or pessimistically - is a fairly accurate indicator of how well they will succeed in school, in sports and in certain kinds of work. People with an optimistic view of life tend to treat obstacles and setbacks as temporary and therefore surmountable. Pessimists take them personally; what others see as fleeting, localized impediments, they view as pervasive and permanent." – Time Magazine  EQ trait:  Optimism, Resilience

  TRUST YOUR GUTS/INTUITION IS "IN"
"Intuition" is one of those good words that has gotten a bad rap. For some reason, intuition has become a "soft" notion. Garbage! Intuition is the new physics. It's an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition. – Tom Peters, FAST COMPANY  EQ trait:  Intuition, 'Gut Feeling'

  FORGIVE YOUR MISTAKES
Leaders make mistakes, and make no bones about it.  Nobody -- repeat, nobody -- gets it right the first time. Most of us don't get it right the second, third, or fourth time either. Winston Churchill said it best: "Success is the ability to go from failure to failure without losing your enthusiasm." Churchill blew one assignment after another -- until he came up against the big one and saved the world.  Tom Peters, FAST COMPANY  EQ Trait:  Being adamantly and relentlessly self-forgiving

  SHOW YOUR EMOTIONS
Leaders wear their passion on their sleeve. There's absolutely no question in my mind: Leaders dream in Technicolor. They see the world in brighter colors, sharper images, and higher resolution. Leadership, in the end, is all about having energy, creating energy, showing energy, and spreading energy. Leaders emote, they erupt, they flame, and they have boundless (nutty) enthusiasm. And why shouldn't they? The cold logic of it is unassailable: If you do not love what you're doing, if you do not go totally bonkers for your project, your team, your customers, and your company, then why in the world are you doing what you're doing? And why in the world would you expect anybody to follow you?  Tom Peters, FAST COMPANY  EQ Trait:  Emotional Management!

  BE "SOFT", SHOW YOU CARE  Leaders show they care. Hatim Tyabji, who was at one time the soft-spoken, charismatic CEO of Verifone, once traveled from South Africa to Colorado -- on his way to Norway -- to give a one-hour presentation at a conference of just 30 people. Why? Because three months prior to that engagement, before all of the other trips had even been booked, he had promised to be there. I guarantee that people paid uncompromising attention to his one-hour talk, because he showed uncompromising leadership by showing up.  --Mark McCormack, sports agent  EQ Trait:  Interpersonal Skills

  FOCUS ON THE "SOFT" STUFF FOR "HARD" RESULTS
Focus on the soft stuff --  People. Values. Character. Commitment. A cause. All of the stuff that was supposed to be too goo-goo to count in business. Yet, it's the stuff that real leaders take care of first. And forever. That's why leadership is an art, not a science.

If leadership were just about hitting your numbers, about driving the troops to meet their quotas, then leadership would just be a math problem. But leadership is a human mystery.  --Tom Peters, FAST COMPANY  EQ Skills:  Solving the human mystery.  :)

  MAKE MEANING -- LEAD!
Leaders make meaning.  John Seely Brown, the former head of ceaselessly innovative Xerox PARC, nailed it, especially for these totally insane times: "A leader's job isn't just to make decisions and to make products or services. A leader's job is also to make meaning." Why? Because in times like these, people depend on their leaders to absorb all of the chaos, all of the information, all of the change, and to find some meaningful pattern and compelling purpose in the midst of all of the splatter.  --Tom Peters, FAST COMPANY
EQ Traits:  Intentionality, Authenticity, Stress Management, Values

  CHECK OUT ALL THESE EQ SKILLS FEDEX DEMANDS IN ITS LEADERS
According to FEDEX, its best leaders share nine personal attributes--which the company defines with remarkable specificity. FEDEX also has a system for rating aspiring leaders on whether they possess these attributes. 

• Charisma.  Conveys strong sense of mission.  Instills faith and trust.

• Individual Consideration.  Coaches, advises, and teaches people who need it.  Actively listens and gives indication of listening.  Gives newcomers a lot of help.

• Intellectual stimulation.  Gets others to use reason and evidence, rather than unsupported opinion. Enables others to think about old problems in new ways. Communicates in a way that forces others to rethink ideas that they had never questioned before.

• Courage.  Willing to stand up for ideas even if they are unpopular. Does not give into others' opinions in order to avoid confrontation. Will do what's right for the company and for employees even if it causes personal hardship.
• Dependability.  Follows through and keeps promises. Takes responsibility for actions and accepts responsibility for mistakes. Works well independently of the boss.
• Flexibility.  Functions effectively in changing environments. When a lot of issues hit at once, handles more than one problem at a time. Changes course when the situation warrants it.
• Integrity.  Does what is morally and ethically right. Does not abuse management privileges. Is a consistent role model.
• Judgment.  Reaches sound and objective evaluations of alternative courses of action through logic, analysis and comparison. Puts facts together rationally and realistically. Uses past experience and information to bring perspective to present decisions.
• Respect for others.  Honors and does not belittle the opinions and work of other people, regardless of their status or position.

HOW DO YOU REACH YOUR POTENTIAL? 
"Personal development is your springboard to personal excellence. Ongoing, continuous, non-stop personal development literally assures you that there is no limit to what you can accomplish." - Brian Tracy, American Trainer, Speaker, Author, Businessman

HOW DO YOU SAY "EQ COACHING" EN ESPANOL? 
Ofrece coaching personal y cursos de Internet sobre inteligencia emotional (EQ).  El "EQ" puede ser mas importante para su felicidad y exito que su inteligencia y es posible aprender y desarrollarla.  Contactame a sdunn@susandunn.cc para mas informacion, por favor.  Me gustaria ayudarle con transiciones de carrera, communicacion, equilibrio personal y profesional y mas.  Ofrece una consulta GRATUITA de coaching.

We have coaches who are fluent in both emotional intelligence and Spanish ready to help you reach your goals.

These are coaches I have personally trained with backgrounds in business, management, and entrepreneurship.   

EMAIL ME for more information.

DOWN UNDER?
We have a presence in Australia and it's growing!  EQ is big in Oz.  Coaches with backgrounds in business and counseling.  Familiar with the new Australian emotional intelligence test, SUEIT, developed by Professor Con Stough, Adelaide.  

LOOKING FOR EQ IN BEIJING and VICINITY?   
Ask us for EQ trainers and presenters in China.  Dalida Turkovic, trained and certified in our EQ Alive! Program can help you!

EMAIL ME for more information. 

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Have  you read

 "Learned Optimism" by Martin Seligman, Ph.D.

Highly recommended!

BRAIN
CANDY

In most cases we can clear things up in one session.

EMAIL for a time, or call 210-496-0678.

Call when you can't figure out what to do.

Susan 

"True love is loving someone until they can love themselves."           
          -- Maya Angelou 

Appreciating the miracle you are as you love people until they can love themselves. 

Blessings of love,

Bonnie

Afraid your partner is cheating on you?

FIND OUT

TheCloser has discreet investigative services, resources, coaching, advice, aritlces, books and products for delicate issues and difficult times. 

"Oh, I get it.  Emotional intelligence is just good old common sense with a sense of humor thrown in."  --Clyde Makin, Atlanta, GA.

"I've

I really love all your articles!!  I also learned from you others topics like
Perseverance; How to do Spring cleaning in home with Kids;  How to be a good guest, that about NAPOLEON BONAPARTE speaks with emotional inteligence, Primal Leadership, and many others, besides my ten lessons from "Strenghts" course."  -- Rachel Anuaga, Coahuila, Mexico

Do you live for music?  Here's a gift for you.

Being comfortable with your "inner child" is very much a part of emotional intelligence.

If you're in a midlife transition, let me help you make it grand!  Call for ONE coaching session!
210-496-0678 or EMAIL.  

I work night till 11 pm CST and weekends, for your convenience.  No coaching contract is required.  If you need one, ask.  Most things can be cleared up in one session.

I happen to revere Vince Lombardi.  He had values.
He made demands.
He asked for the best from his players.
 

No one understood human nature like Shakespeare.  

NO ONE.

MANAGERS, TRAINERS
Learn how to coach emotional intelligence.  Our coaching school, EQ in ACTION has the training and tools you need.  Visit www.eqcoach.net for more information.

We also design individual programs for accelerated learning.

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SOCIAL WORKERS, VOCATIONAL COUNSELORS, OUTPLACEMENT SPECIALISTS, CAREER COUNSELORS
Learn how to coach emotional intelligence.  Our coaching school, EQ in ACTION has the training and tools you need.  Visit EQ ALIVE for more information.

We also design individual programs for accelerated learning.