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          Read The Top Ten Things I Learned from My Garden  

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Susan is widely published across the Internet and has experience in every kind of writing.  She is a published poet and maintains two major writing websites.  In addition, she has 3 major manuscripts pending with publishers, thousands of articles on the Internet, and has won the prestigious Golden Web Award for an outstanding website.  
  • Writing coaching
  • How to journal and how to benefit from it
  • Fiction and non-fiction
  • Writing for publicity and writing for money
  • Master's and Ph.D. theses
  • Research projects
  • Poetry
  • EVERY TYPE of business writing:  Policies and procedures manuals, job descriptions, training manuals, emails, memos, resumes, etc.
  • Press releases
  • Editorials
  • Ezines
  • Speeches, seminars and workshops
  • Ghost-writing and PR for others
  • Marketing and website copy

It is your web copy that sells you; not the bells and whistles, not the graphics, not the links.  Web copy is NOT the same as ordinary copy-writing.  The individuals who write the "copy" are THE most respected employees in an advertising and marketing firm.  Whoever writes your copy needs to be present at every meeting and involved in every corporate decision.  See Susan's Top Tens on this subject.



Susan's has published over 250 Top Tens and her articles appear all over the Internet: "IdeaMarketers Self-Help Channel," "Pennsylvania BFAA," "Executive Update," "Coaching World (ICF)," Women's News," "Tech Update," "ChangingCourses," "Elrob Online Biz Tips," "UICI Solutions," "Ultimate Profits,"  "Online Marketing," "Terra Viva Organics," "Grief, Loss & Recovery," "MindShare," "Busy Wife," "MyPotential," "zinos," "Job Health Science," Self Growth," "Year Round Gardener," "KDV Nonprofit Update," Web Tools City," "MLM Development," "Virtual Community Resource Center," "The Business Coach,"  and more. 

 She has a following of discriminating readers who are after substance, not surface.  Her nuggets of knowledge serve as resources in the fields of personal and professional development, coaching, communication, emotional intelligence, marketing, Internet marketing, relationships, parenting, psychology, and general interest.

Susan refuses to limit the boundaries of her interests and learning, or to underestimate the interests of her readers.  She has attracted a following of like-minded individuals.

This bound copy of her best 100 Top Tens is great for gift giving, or to keep on your bedside table.  Order today!

         TOP 10's                                
        100 of Susan's most popular Top 10's are now available in a bound edition!
        $24.95 plus postage and handling.

       Click here to order and pay. 
        Then please EMAIL ME with your address so that I can mail them to you.

           100 of Susan's best-loved Top 10's to keep or give to a loved one.  Packed with inspiration, resources, wisdom,
           insight, information you need to have, and all delivered with her own special brand of enthusiasm.

             More examples of Top Tens.  To see more, scroll to the bottom.

          "You have significantly raised the level of the Top Tens on CoachVille.  I've cancelled
           my subscription.  Can you please mail yours to me directly?"  --A client


The Top 10 Relationships Between Crisis and Success

Category: Life Skills (BL149)

Originally Submitted on 10/26/2001.

We've all heard the Chinese symbol for crisis consists of "danger" and "opportunity." While crises can be devastating, they can also be a catalyst for success. At this time in the history of the U.S., it might be good to take a look at this relationship and the possibilities from different points of view.

Therapists and coaches look for that entry point where "change" is possible -- where they can pry the client loose -- so they will quit doing what they've been doing so they'll quit getting what they've been getting. A crisis performs this function, devastating and horrible as it is. What will we do when we find ourselves there? How will we be there for our clients when we find them there?

1. Facing your own mortality (or the death of a loved one) has a profound effect on the psyche.

Immediately following a devastating crisis, you are open to change in a manner, and at a level, and with a speed that simply doesn't occur otherwise. We are in a sense "wide open" and what happens next ... depends. Some people make it through alone; some make it through with good help; but therapists and coaches know that a client in a crisis is in a unique position to be "reached." It is a time when much good can be done, and also much harm, as Freud pointed out.

2. It forces us to reevaluate everything in our life -- loves, hates, values and problems.

After the terrorism attacks, do you have the same degree of hatred for your job or are you glad you're not working with the mail these days or weren't working in the Twin Towers on the 11th? Do you still value making money more than anything in the world? Does a traffic jam seem like such a big problem?

This weeding and culling, sad as it is, can allow room for growth and success, focus and determination in new areas. What worked before isn't working any more. What do we do next?

3. What was important before is no longer important.

If you lose your child in a sudden accident, does it matter so much any more whether the living room gets painted beige or ivory, or whether it gets done next month or next century or even at all? Does it matter if your sister has a law degree and you don't, or that you're 15 lbs. overweight?

4. It puts things in perspective.

Awful as this is to say, if you now stand a chance of contracting anthrax and could die tomorrow, instead of living the next 30 years in good health, as you formerly 'knew' you would...would you put more emphasis on things important to you? Would you strive for success with more determination seeing that eternity no longer stretched out before you with the certainty you had just 2 months ago? Would you spend more time with your loved ones? Would you stop to smell the roses? Would you put off healing your relationship with your mother another day longer?

Success, of course, means different things to different people.

5. You have a powerful lack of fear once you've mastered the worst thing that can happen to you.

We tend to alter our sense of what is risky and what is not, and our success is often in direct relation to our tolerance for risk. Like any great power, this one must be used wisely.

6. The bifurcation point: you either die or reemerge better than before the trauma. Transformation is yours if you make it through to the other side.

This is probably the same stuff from which the myth of the Phoenix came (present in several cultures over time)...you burn up and rise again reborn from your own ashes. Not always; some don't, but some do. The possibility is there.

Biologist Ilya Prigogine, who won the Nobel Prize in 1977 for his theory of dissipative structures, demonstrated that it works for the emotional system as well as biologically. Such a transformation can be likened to breaking a bone in your arm. "Once the bone is healed," says Gene Landrum, Ph.D., "it is virtually impossible to break it in the same spot because it heals stronger than before the break." Peit Hein wrote: "What doesn't kill you outright/Only makes you stronger." Those of us who have gone to the brink and stared into the abyss know what this is about. In a sense, we have come out through the Other Side.

7. When you face a bifurcation point, you must come to grips with the condition or pay the ultimate price.

"Either fear or tenacity will win out," says Landrum. "Some people facing such a transition point crawl into a bottle or worse. Others go off the deep end and strike out against society. Others...use the shock to create and innovate." It generates, in its way, a massive energy which can be used for good or for ill, to create or destroy.

8. Prigogine began his work as a means to combat the depressing Second Law of Thermodynamics which says that all things burn up in a kind of heat death (the Phoenix again).

In his "Order Out of Chaos," Prigogine concluded, "Every artistic or scientific creation implies a transition from disorder to order. Life emerges out of entropy [chaos] not despite it...It is out of chaos, turmoil, and disorder that higher levels of order and wisdom emerge, thus if the creative thinkers have less mental stability...they also experience higher levels of mental connectedness, complexity, evolution."

9. Trauma, then, throws us into chaos. We lose our moorings and set sail figuratively, only it is done TO us, not BY us.

It is then that a person can find, or lose himself. Tossed on unknown seas, Shakespeare, Frost and Emerson, all of whom lost their beloved sons, produced some of the greatest works in the English language; and Horatio Spofford who lost his fortune and then all his children, wrote the profound hymn of peace and acceptance, "It is Well"; and Dostoevsky, who lost his father and his mother between the ages of 15 and 17, and spent 5 years in Siberia, wrote the psychological novels that informed Freud; and Tesla, who suffered 5 nervous breakdowns (if, in fact, he was ever stable), discovered the mysteries of alternating current and the induction motor.

10. Many geniuses, great composers, artists, entrepreneurs, writers, military strategists, leaders, ministers and reformers whose work enriches our lives experienced catastrophic traumas in their personal and professional lives that might have destroyed others.

The lives of Shakespeare, Disney, Napoleon, Balzac, Mozart, Picasso, Michelangelo, Beethoven, Kahlo, Dostoevsky and others were littered with losses and catastrophes. Their visits to the bottom seemed to lead them to the top.

"Negentropy emerges out of entropy," said Prigogine, or intensity comes out of adversity, and when we hit a wall we are never the same. We either become more than we were, or less. It is indeed a bifurcation point.

Let's watch to see how we as individuals, and we as a nation, emerge from the crisis of September 11, 2001 and be inspired and do what we can to help one another. Will we, too, find the empowerment that exists in crisis?

About the Submitter:  This piece was originally submitted by Susan Dunn, M.A., Clinical Psychology, Certified Teleclass Instructor, Momentum Coaching, who can be reached at sdunn@susandunn.cc  or visited on the web. Susan Dunn wants you to know: I'm a coach; your success is my business. The original source is: Sigmund Freud, M.D., Gene Landrum, Ph.D., Ilya Prigogine.

          Samples of Top Tens:




        *TOP 10 THINGS A LEADER CAN SAY IN TIME OF CRISIS - everyone's favorite

        THE 10 THINGS I'VE LEARNED FROM MY GARDEN - has also been widely published on the Internet.


     Susan's articles have appeared frequently in the IdeaMarketers network.
     Here's one of her featured articles.


IdeaMarketers Tech Update
December 19, 2001
IdeaMarketers.com - Where The Net Comes for Content

 Beth Sunny
Your Editor for

Technology Channel

Inside This Issue:

Top 10 Things to Keep in Mind When
You Clean Your Computer for the New Year

by Susan Dunn

  1. Go through your emails and find names of prospective clients who slipped away. Follow up on these. Remember ... it takes an average of 7 times for someone to 'bite'.
  2. Get your ezines organized - delete some, store others. Also consider these questions: What issues brought the most response? Which issues produced the most click throughs. Remind yourself what was successful and do it again in the future.
  3. Check your ezine statistics for trends. This should be done at least twice a year. This is crucial. Check the overall picture for patterns and trends. Is there more response at a certain time of year? For instance I'm a coach, and offer many e-courses. There's a great response in the fall--back-to-school time. If this is your first year of looking at the data, store what you learn to compare with next year.
  4. Check your ezine statistics for patterns. Did a lot of people join in a certain month? If so, figure out why. Was it some promotion that you did, an article your wrote, or a press release that made it into the local newspaper?
  5. Let your emails jog your memory. Ask yourself if you handled the person well. Was your response to them timely? Did you secure them as a client or not? What were the reasons? Did they refer people to you? Do you know how this person found you - ezine, referral, search engine, etc. Act upon your knowledge.
  6. If you come upon emails that you let drop through the cracks, follow up on them. It's really never too late to thank a referral, answer a question about an article, etc. If you have a small business or practice don't be in such a hurry to delete. If you have memory enough, leave names and messages for several months til you're sure you're "through" with them. Email contacts are very hard to come by.
  7. Get your email organized. Set up folders for certain subjects and people. Keep a list of names and e-addresses for at least 6 months.
  8. Check our your website statistics, too. What pages get the most visits? How about click throughs? Where are the visitors coming from? If you need to, write down what you learn. Make graphs, charts, compare.
  9. Refresh and update your website. As small as removing a service or product no longer available. As large as redoing the whole site. The Internet moves fast. A total redo once a year isn't too much. However, if you believe that search engines find your site by length of time on the Internet, you need to keep that in mind, too.
  10. Don't forget to reward yourself for this necessary bit of housekeeping, and be sure and put into use all the market data you will have discovered in the process.

About the Author
Susan Dunn, M.A., Clinical Psychology, inspires her coaching clients to know themselves better, value themselves more, and succeed. She offers e-courses and teleclasses on various subjects. Visit her on the web at www.susandunn.cc. Email her at sdunn@susandunn.cc

Upcoming Teleclasses & Chats

  • Build Relationships That Power Your Career- FREE: Class with Carole Nicolaides
  • Career Development Teleclasses: Class with Terrie OConnell
  • Certified TeleClass Leader Program with TeleClass: Class with Michael Losier
  • Creating Great Content!: Class with Annette Richmond
  • How to Leverage the Power of Articles & Ezines to : Class with Marnie Pehrson
  • How to Run a Successful Computer Training Business: Course with Marnie Pehrson

More of Beth's Article Picks

  • Internet Woes Dragging You Down? Just Say 'Monetize Me!'
    Have ad sales for your Web site plummeted? Need other ways to make money from your Web site? Find the hidden resources within your site.
  • How I Slashed The Load Time For My Website By 200-300%...And So Can You!
    If your website takes too long to load, prospects will click away. Find out what I did to reduce my website's load time.

Take Control of Your Life Build Personal Wealth
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Tech Trick of the Week

Vertical integration
Ever want to select a vertical block of text — like a column of figures — but Word only lets you highlight lines that go right right across the page?

The trick is to hold down the Alt key while you drag the mouse diagonally across the selection. (On a Macintosh, use the Option key instead of Alt).

You can also do it with key commands alone. Press Ctrl, Shift and F8 together, then let go and use the arrow keys to extend the highlighted box. (With a Mac, use the Command key with Shift and F8.)

For more Cheap Tricks, Click here.

Visit the Marketing Channel for more articles at



"I read with relish your Top Ten "things a Leader Can Say in a Time of Crisis."  I found this a very powerful, profound, and sensual article.  Beautifully written.  It made a lasting impression on me regarding running a business with feelings."  -Marshall D

"I had a light bulb moment early this morning when I read this from the Daily Top Ten for Personal Use from CoachVille.   I am so interested in this subject.  I would love to schedule a free initial consultation."  -Lynn G.

"I, too, am a clinical psychologist and naturopath with heavy emphasis on neuropsychology and PNI, so I'm always alert to neuro research and knowledge.  You're so right in your various points ... I, too, like your emphasis on the positive in the top ten, and I enjoy reading them when they arrive from you."  -Dr. Edward B.

"I've only been a subscriber to Top Ten for a few months now, but I have appreciated and noted your regular contributions.  They have all been rich with insights and tools one may put to immediate use.  I save them all.  Today's piece on crisis was wonderful.  Your synthesis of information, understanding, and perspective was rich with personal meaning for me, and triggered a personal response.  I felt that I wasn't just reading words on a page -- somehow I entered a space of dynamic comprehension that was dimensionally alive.  I felt a shift as I was reading.  Thank you."  -Julieanne S.

"My compliments and thanks for your Top 10 list.  To be honest, when these things seem overly wordy, I just skim through them.  But I read the entire email with yours.  It just seemed uncommonly articulate, informed, and useful.  Readable too, thankfully!"  --Danila S.

"I am a member of coachville.com and get the Top Ten lists ... and am compelled to write you.  I want to thank you for all of your contributions.  Your thoughts and knowledge span the breadth and depth of many interesting issues and facets of life ....  Just wanted you to know that you are appreciated -- and read word for word!  Thank you."  --Lou P.

"My name is Dale Eller, and I am the executive director of the Pennsylvania Burglar and Fire Alarm Association.  I am writing to request your permission to reprint [your Top 10] in our association's monthly newsletter, 'The Bellringer.'  The newsletter is sent to approximately 150 alarm dealers across the state of Pennsylvania."

"Loved the Artisan Top 10.  Can you send me definitions of all four types as well as more info on the Keirsey Temp sorter?  You are the best."  -Mike K.

"Things a Leader Can do in Time of Crisis:  This is one of the most useful and meaningful Top Tens I've ever read.  Thank you for your work.  It's definitely a keeper."  --Dan Q., corporate consultant.

(Check out her popular gardening article at the bottom)

IdeaMarketers Self-Help & Personal Development Channel
Thursday, December 6, 2001
IdeaMarketers.com - Where The Net Comes for Content
IdeaMarketers Self-Help Channel 
sponsored by LocateACoach.com

Where you'll find the best in coaching

Inside This Issue: 

by Susan Dunn of www.susandunn.cc

"In all cases, emotions are humanity's motivator and its omnipresent guide."
--Lewis, Amini and Lannon, MDs

"A poem begins as a lump in the throat, a sense of wrong, a homesickness, a love sickness. It is never a thought to begin with."
-- Robert Frost

When we're stuck, and can't seem to make a decision, we need to keep in mind our expressive language. Poetry is the language for expressing emotions, as we know, and Frost expresses so eloquently the difference between a "thought" and a "feeling". We need to sort out what we THINK from what we FEEL, because our feelings are what best guide our decisions. We can gather all the thoughts, facts and data in the world, but we'll never have enough data for important decisions, or even unimportant ones, and ultimately we have to rely on our gut feelings.

A feeling is "a lump in the throat"--a bodily sensation first, and when we get in touch with how our body is reacting to the situation at hand, we have a touchstone for what's really going on. We can ask ourselves, "How would I feel if I took Plan A?" or we can envision ourselves doing Plan A and see how our body reacts, or we can ask, "If I did Plan A could I sleep at night?"

Good decisions are values-based and our feelings guide us to a solution that works for us. The really important things in life are "never a thought to begin with".

We can check out student-teacher ratio at the daycare, and check the credentials of the teachers, and look at the curriculum, and do the white-glove test for cleanliness, but the bottom line is -- how do we feel when we walk in the room, and how will your daughter feel when she's left there all day?

We can look at the attire of the job candidate, check her references, assess her grammar, put her through a stress test, and read her resume carefully, but the decision of whether to hire her or not is going to be based on that nagging feeling in the back of our mind that it just isn't a good fit, or that inexplicable 'something' that tells her this candidate is exactly right for the job.

In order to make good decision, we need to learn to recognize our instincts, and to trust them.

About the Author
Susan Dunn, M.A., Clinical Psychology, inspires her coaching clients to know themselves better, value themselves more, and succeed. She offers e-courses and teleclasses on various subjects. Visit her on the web at www.susandunn.cc . Email her at sdunn@susandunn.cc for free ezine.

10 Steps to Fulfilling Your Divine Destiny
A Christian Woman's Guide to 
Learning & Living God's Plan for Her

by Marnie L. Pehrson
Have you ever said, "I'd love to do great things with my life, but I'm just too busy, too untalented, too ordinary, too afraid, too anything but extraordinary"? Inside this book you'll learn who you are and what your life is about. You'll learn to identify and remove roadblocks that stand in your way and how to draw close enough to God for Him to reveal His plan for your life. Click here to read an excerpt and learn how you can order your copy today!

Upcoming Teleclasses

  • Ask The Pro's
    Instructor: Marina Hodgini
    Friday Dec 14th,11:00 AM EDT I hosting: Timothy R. Cline, Ph.D., PCC Transformational Coaching Services, Inc., on “Ask The Pro’s." Hear the facts and take part in a Q & A with Tim. He'll share his experiences and secrets and you. An opportunity for to hear the truth about building a successful practice. All free to you! Just email me at MarinaHodgini@aol.com and type in Attend Pat!
  • Build Relationships That Power Your Career- FREE
  • Certified TeleClass Leader Program with TeleClass
  • Creating Great Content!
  • Finding Your Life's Work
  • How to Leverage the Power of Articles & Ezines to Make $$ Online
  • Intro to the MBTI - exploring Myers-Briggs Type Theory (personality styles)
  • Introductory Law of Attraction 1-hour TeleSeminar


Work From Home!
Get the money you need when you need it! Now is the time to take action! Check it out at www.awesome-ideas.biz. If I can do it, you can!

More Great Articles

  • "Decisions"
    We need our emotions in order to make good decisions.
  • FAT is ruining my life!
    Despite the efforts of the slimming industry to make more money out of fat people, there is a quiet revolution going on where people are getting their optimum shape back and their health back at the same time.
  • How Will You Be Remembered?
    Motivational article about leaving a positive legacy. (340 words)
  • Fishing, My Style
    Sometimes fishing for quiet is more enjoyable than fishing for fish.
  • "The Top 10 Things I Learned from my Garden" BY SUSAN DUNN
    Wonderful things can be learned in the garden and not just about flowers, bugs and fertilizer.

Visit the Self-Help Channel for more articles at

EQ Global Enterprises©, Susan Dunn, M.A.